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Outlook's Pandemic Response Plan

Updated: Mar 18, 2020





At Outlook, we are taking actions to limit the spread of the COVID-19 virus so we can continue to provide services to our customers ensuring the health and safety of all involved.


All Outlook services and locations remain open and in full operation at this time. You can read about what we are doing here.



We can help prevent the spread of coronavirus by:

Practicing good hygiene

Practicing good hand and sneeze/cough hygiene and keeping distance from others when sick (self isolation) is the best defense against most viruses.


Click on the links for full size guide.


Exercising social distancing measures

Social distancing includes staying at home when unwell, avoiding large public gatherings if they’re not essential, keeping a distance of 1.5 metres with other people whenever possible and minimising physical contact especially with people at higher risk of developing serious symptoms, such as older people and people with existing health conditions.




Following self-isolation measures

All people who arrive in Australia from midnight 15 March 2020 or think may they have been in close contact with a confirmed case of coronavirus, are required to self-isolate for 14 days.




More information can be found by calling the Coronavirus Health Information Line 24 hours a day, 7 days a week on

1 800 020 080

or visit

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