Information about COVID-19 - Update 6th April 2021


Outlook operations have resumed across all services.

  • All of our sites have a COVID Safe plan established.

  • However, face masks are not required to be worn if you are in a situation where you cannot physically distance. For more information follow this link from the Victorian Government.

  • We have QR codes at each site to enable visitor/customers to sign in when on site.

You can read about our Pandemic Response Plan here.

Easy read guide

We can help prevent the spread of coronavirus by:

Practising good hygiene

Practising good hand and sneeze/cough hygiene and keeping a distance from others when sick (self-isolation) is the best defence against most viruses.


Click on the links for the full-size guide.

Wash your hands regularly

Cover your cough and sneeze


Exercising social distancing measures

Social distancing includes staying at home when unwell, avoiding large public gatherings if they’re not essential, keeping a distance of 1.5 metres with other people whenever possible and minimising physical contact especially with people at higher risk of developing serious symptoms, such as older people and people with existing health conditions.

Following self-isolation measures

All people who arrive in Australia from midnight 15 March 2020 or think may they have been in close contact with a confirmed case of coronavirus, are required to self-isolate for 14 days.

More information can be found by calling the Coronavirus Health Information Line 24 hours a day, 7 days a week on


1 800 020 080