COVID-19 - Changes to our service delivery
Update 13th of November 2020
As we ease out of Stage 4 restrictions, there are changes to the way we operate.
Outlook’s Environmental Services Divisional is now operating as normal.
The Community Centre will re-open from Monday 16th November. Opening hours will be 9 am to 4 pm.
To keep our community safe, we will follow all the necessary regulations in relation to COVID-19. These include practising safe hygiene and social distancing. Please remember to wear a mask upon entry to the building as it is a condition of entering the Centre.
Disability Day Services remains closed, some online services continue.
Employment, Corporate and Financial Services continue to operate in a reduced capacity.
This situation is challenging us all and particularly our many customers and staff impacted by ongoing restrictions. We are continuing our communications with customers, staff and other stakeholders and will provide updates as restrictions evolve.
Disability Support Coordination
Employment Services (DES)
Community Centre (from 16th November)
Community Centre Courses
Disability Day Services
You can read about our Pandemic Response Plan here.
We can help prevent the spread of coronavirus by:
Practising good hygiene
Practising good hand and sneeze/cough hygiene and keeping a distance from others when sick (self-isolation) is the best defence against most viruses.
Click on the links for the full-size guide.
Exercising social distancing measures
Social distancing includes staying at home when unwell, avoiding large public gatherings if they’re not essential, keeping a distance of 1.5 metres with other people whenever possible and minimising physical contact especially with people at higher risk of developing serious symptoms, such as older people and people with existing health conditions.
Following self-isolation measures
All people who arrive in Australia from midnight 15 March 2020 or think may they have been in close contact with a confirmed case of coronavirus, are required to self-isolate for 14 days.
More information can be found by calling the Coronavirus Health Information Line 24 hours a day, 7 days a week on
1 800 020 080